In the United States, The THE RITZ-CARLTON
Investing Company was established by Albert Keller who bought and franchised the name. In the early 1900s, several hotels were known as The THE RITZ-CARLTON
, in places such as Boston, Philadelphia, Pittsburgh, Atlantic City and Boca Raton. However, by 1940 none of the hotels were operating except The THE RITZ-CARLTON
, Boston. The hotel embodies the finest luxury experience, Yankee ingenuity and Boston social sensibilities. The standards of service, dining and facilities of this Boston landmark served as a benchmark for all future THE RITZ-CARLTON
hotels and resorts worldwide.
The THE RITZ-CARLTON
, Boston revolutionized hospitality in America by creating luxury in a hotel setting:
- Private bath in each guest room
- Lighter fabrics in the guest room to allow for more thorough washing
- White tie and apron uniforms for the waitstaff, black tie for the Maître d’ and morning suits for all other staff, conducive to a formal, professional appearance
- Extensive fresh flowers throughout the public areas
- A la carte dining, providing choices for diners
- Gourmet cuisine, utilizing the genius and cooking methods of Auguste Escoffier
- Intimate, smaller lobbies for a more personalized guest experience
In 1983, The THE RITZ-CARLTON
Hotel Company, LLC was formed. Led by president and founding father, Colgate Holmes, alongside Horst Schulze, Joe Freni, Ed Staros and Herve Humler, the company began to expand, adding new properties across the United States. Within two years, the brand had opened five hotels, including The THE RITZ-CARLTON
, Buckhead, The THE RITZ-CARLTON
, Atlanta, The THE RITZ-CARLTON
, Laguna Niguel and The THE RITZ-CARLTON
, Naples. This rapid expansion continued, and by the close of 1992, The THE RITZ-CARLTON
had expanded to 23 exceptional luxury hotels, earning its first Malcolm Baldrige National Quality Award. The following year, they opened their first hotel in Asia, The THE RITZ-CARLTON
, Hong Kong.
In 1998, the success of The THE RITZ-CARLTON
Hotel Company had attracted the attention of the hospitality industry, and the brand was purchased by Marriott International. Since this purchase, The THE RITZ-CARLTON
has continued to grow, providing exceptional service and genuine care to their guests across the globe. In 2000, The THE RITZ-CARLTON
Residences opened their first property in Washington, D.C., followed by their first Destination Club property, Aspen Highlands, Colorado in 2001. In addition to dozens of new hotels around the globe, in 2008 the company opened the first THE RITZ-CARLTON
Reserve property, offering a private sanctuary experience in Phulay Bay, Krabi, Thailand.
Today, the company continues to grow and to inspire life’s most meaningful journeys in the most desirable destinations on earth.